Bug reports (public)

Anonymous

Any errors or issues encountered with Koinly. If your issue is urgent or unclear, then we recommend contacting our support team instead of posting here (koinly.io/contact)

Can't unpool if pool tag was automatically added

When syncing my EVM wallets, Koinly automatically adds the "Pool in/Pool out" tags when farming tokens. But if the tag was added incorrectly (e.g. due to misleading function name) it cannot be removed - if you unpool, it's automatically added back during recalculations. Workaround I can duplicate the transaction (using the 3-dot menu next to it) and delete the original. Unpooled duplicate will not be pooled again after recalculations

Solana API: Reported balance of (native) SOL is zero if there's a spam rule for (token) SOL

When I sync my Solana wallet using my public key, "reported" balance is zero. I noticed that I have some tokens with symbol SOL that are marked as spam (deleted) Workaround I can hide the error or toggle Ignore reported balances since the calculated balance is correct

Complete report: Some cost-like and income-like tags are missing

Newly added tags like "Futures fee" are not included in the "Expenses" section of the complete report. They're also missing from the "Costs & Expenses" itemized report Workaround I can still find those transactions by filtering/pivoting "Transaction History" report or retag them to a different tag (e.g. change tag for all "Futures fee" to "Margin fee" using bulk edit.

$MATIC Price Not Updating

It appears $MATIC price is not updating. This may be because CMC is not tracking $MATIC price any longer in favor of $POL. Please look into converting $MATIC to $POL ASAP.

Support chat should send email notifications regardless of user login status

Recently I've not been receiving email notifications of most messages that I've received through the support chat feature. A representative tells me that this is because I'm logged into the Koinly website. This behavior modification is unexpected and undesirable. I often keep open one or more browser tabs logged into Koinly, among many tabs in many windows. Just because I'm logged in does not mean I'm actively looking at it. Please change the behavior to send the support notification emails regardless of whether the user is logged in.

Change Currency: Net worth is not updated

After I use the "Change currency" to map an unrecognized (grey) token to its known equivalent, the token still doesn't have a market value and shows "Market price missing" warning. Workaround I need to permanently delete the transactions with the mapped token and resync the wallet from the beginning. Or set the value manually

planned

Sweden K4 report: Rounding causes some rows to show only zeroes

If some asset was disposed in small amounts only, then both cost, value and gains may be under 0.50 SEK and appear as all zeroes on the report. If one of the values will be slightly above 0.50, it may cause the data to look implausible, ie zero gains when proceeds were 1 and cost was 0:

Count of archived wallets remains unchanged when searching for a wallet

Instead, it should indicate the count of any wallets found with that name. If none was found, zero wallets should be indicated.

Why

Damn

Sweden K4 Digital: Some entries are rejected due to special characters

When I try to import my K4 digital report, some entries fail - I've noticed that their symbols contains special characters (like # , „ or § ) or non-standard latin characters (like Ö ) Workaround I need to: Unzip the k4 digital report Open blanketter.sru file in Notepad (or any other text editor, like TextEdit on mac) Locate the problematic row (I can find it using UPPGRIFT number) Rename the symbol to something else (e.g. NULL1 , NULL2 , etc.) Save Zip back the files

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