Subject:

Native Xapo Wallet importer fails: "Unrecognized file. No mapping found" on standard Xapo exports

Content:

Platform: Xapo Bank / Xapo Wallet

Import type: Native "Xapo Wallet" file importer (not generic CSV)

Plan: Paid

Issue:

Koinly's native Xapo Wallet importer rejects standard Xapo account statements.

Background:

Koinly advertises a native Xapo Wallet integration at https://koinly.io/integrations/xapo-wallet/ with instructions to import:

BTC statement

BTC Savings statement

USD statement

USD savings statement

Steps to reproduce:

In Xapo, generate account statement per official Koinly instructions.

In Koinly, go to Wallets → Xapo Wallet → File import.

Upload the exported file.

Actual behavior:

Import fails with error:

Unrecognized file. No mapping found. Tip: if importing 'xapo-transactions-3', then these fields are missing: date, description

Expected behavior:

The native Xapo importer should recognize and parse the current Xapo export format.

Suspected cause:

Xapo may have updated their CSV export schema (column headers, file naming, or structure), and Koinly's mapper has not been updated to match.

Impact:

The advertised native integration is non-functional. Users must either manually reformat into Universal CSV or abandon the native workflow entirely.